We are proud of our knowledgeable, expedient support team! Our support response time averages far less than the norm in this industry—for a significantly lower monthly fee than other major vendors.

We strive to get your questions answered quickly and efficiently. Typically, you will speak to a trained professional immediately, without spending hours on hold or waiting for a return call. We focus on getting you the correct answer in a timely manner so that you can focus on what you do best—running your business.

How do we know we’re the best in the industry? Our customers have told us so! 

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“The support at Charter Software is second to none. Thank you for all your efforts to keep our business running smoothly and efficiently.”    

Steve, Dittamore Implement

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In addition to our unsurpassed support, we offer a variety of ongoing web-based classes that focus on specific components and functionality of our software. Customers seeking more specialized training can schedule additional customized training at their location, in-house here at Charter Software, or online. 

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