| DAY 1 – Monday, February 10th | |||
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8:00am – 1:00pm |
Registration |
Labs Open! 8:00am – 4:30pm |
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1:00pm – 1:30pm |
Welcome & Introduction |
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| 1:45pm – 2:30pm |
What’s New in Aspen: See how we continue to make Aspen better, faster & easier |
Driving Efficiency in Sales |
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| Break | |||
| 2:45pm – 3:30pm |
Maximize your ASPEN investment: Opportunities for Generating Revenue and Saving Time |
Creating Customers for Life: Your Roadmap to Success |
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| Break | |||
| 3:45pm – 4:30pm |
Rental Bookings: Easily see what you can rent and quote it with our improved rental module |
Building a High-Performance Service Department with TargetCRM |
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| Break | |||
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4:30pm – 6:30pm |
Cocktail Reception (Finger Foods & Drinks Provided!) |
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DAY 2 – Tuesday, February 11th |
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7:00am – 8:45am |
Breakfast |
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8:00am – 8:45am |
Digital Retailing Masterclass: Tools to Boost Sales |
Labs Open! 8:00am – 12:45pm |
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| Break | |||
| 9:00am – 9:45am |
ASPEN Product Roadmap |
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| Break | |||
| 10:00am – 10:45am |
Standard Jobs: Streamline service and drive consistency |
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| Break | |||
| 11:00am – 11:45am |
Warranty Workflow: Setting Up, Processing Claims, and Reconciliation |
Creating Customers for Life: Your Roadmap to Success |
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| Break | |||
| 12:00pm – 12:45pm |
Customer statements: Stop mailing statements and collect cash faster with our new screen |
Driving Efficiency in Sales |
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12:45pm – 1:30pm |
Lunch |
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| 1:30pm – 2:15pm |
Customer Deposits: Reduce working capital by collecting and tracking deposits |
Building a High-Performance Service Department with TargetCRM |
Labs Open! 1:30pm – 5:00pm |
| Break | |||
| 2:30pm – 3:15pm |
Service Efficiency: Reward your best techs by tracking their efficiency |
Increase efficiency and collaboration in Service with ASPEN Mobile |
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| Break | |||
| 3:30pm – 4:15pm |
Receiving Equipment: Reduce errors and save hours using templates |
Improve your warranty claim process and success rate with ASPEN Mobile |
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| Break | |||
| 4:30pm – 5:15pm |
Dealer Roundtable: Collaborate with your peers on business challenges |
Give your Service Manager real time control with ASPEN Service Queue |
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DAY 3 – Wednesday, February 12th |
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7:00am – 8:00am |
Breakfast |
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8:00am – 8:45am |
E-Commerce Essentials: Integrating TargetCRM and TargetWeb for Online Success |
Labs Open! 8:00am – 2:30pm |
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| Break | |||
| 9:00am – 9:45am |
Inventory Accuracy: How to incorporate cycle counts into your daily routine |
Increase efficiency and collaboration in Service with ASPEN Mobile |
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| Break | |||
| 10:00am – 10:45am |
Quotes: Track deal economics and quote faster with ASPEN quotes and templates |
Improve your warranty claim process and success rate with ASPEN Mobile |
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| Break | |||
| 11:00am – 11:45am |
Report Permissions: Keep your data on a need to know basis |
Give your Service Manager real time control with ASPEN Service Queue |
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| Break | |||
| 12:00pm – 12:45pm |
Keep your books in order: Recommended daily, monthly and annual reconciliations |
Speeding Up Sales: How to Reduce Transaction Times |
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| 12:45pm – 2:30pm |
Departures & Lab Time |
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