Our Partners for Your Success

Charter Software has strong business alliances with the following companies:

 

Bob Clements International, Inc.

Bob Clements International is the leader in dealership training and development. Their goal is to bring best practices to the industry – helping dealers and manufacturers reach new levels of success. BCI offers training through classes, speaking engagements and Dealer Success Groups. Charter is proud to be partnering with BCI to further our cause of helping people flourish.

American Business Forms

American Business Forms and Envelopes is a family-owned company and has been a provider of business forms for more than 20 years. We are certain that they will provide you with the level of customer service our customers deserve. Visit www.charterforms.com to see products available for ASPEN and DealerWin.

ARI Network Services
ARI Network Services, Inc. is a provider of business-to-business Internet e-commerce solutions for manufacturers with shared distribution and service networks. ARI currently serves 12 segments of the manufactured equipment market, including Outdoor Power, Recreation Vehicle, Floor Maintenance, Marine, and Construction. The Company’s communications systems provide an electronic pathway for parts orders, warranty claims, and other transactions between manufacturers and their networks of sales and service points. ARI also builds and manages electronic commerce databases, including electronic parts catalogs.

ChargeItPro Inc. Payment Processing
ChargeItPro, Inc. provides a fully integrated, reliable, and secure payment processing solution; with easy account set-up and preferred pricing that meets the demanding requirements of Charter Software’s customers. ChargeItPro eases the complexities of all aspects of credit card processing with a secure design, innovative features, and superior service.

Continuous Touch Business Communications

Continuous Touch is an innovative business communications provider that simplifies, improves, and lowers the cost of business communications. ContinuousTouch consolidates multiple business communications services including applications for VoIP, call centers, smart phones, and desktop/laptops into one affordable solution with one, simple bill to manage.

Snap-on Business Solutions
Snap-on Business Solutions (formerly ProQuest Business Solutions) is based in Richfield, OH and is a leading provider of information solutions for the automotive, powersports and outdoor power equipment markets.  Snap-on ‘s eConnect (formerly e-dn) specializes in Internet-based business to business e-commerce products and services. Snap-on’s PartsManager Pro product is an electronic parts catalog package used in the outdoor power equipment, agricultural, and motorsports industries.

SatisfYd (formerly Strategic Feedback Inc.)
SatisfYd provides an affordable customer satisfaction interface for both DealerWin and ASPEN that addresses the number one factor in company growth and profitability: enhancing customer satisfaction and loyalty. Using the interface, dealers collect customer sales information from the business system and transmit to SatisfYd, who in turn selects a sample and prepares independent surveys to your customers based upon your specifications. SatisfYd summarizes the results and forwards you the valuable feedback. Requires a subscription to SatisfYd services.