All-in-one dealership management software designed to help your dealership grow.

Service

Simplify the process of assigning, tracking work orders and outstanding warranty invoices.

• Utilize live work order tracking, communications, and access work order history
• Track 100% of technician time to improve efficiency
• Speed up workflow using Standard Job Codes
• Track outstanding warranty claims to ensure you collect 100%

Are you looking for a quick and easy way to manage and complete your service jobs from your fingertips? Checkout ASPEN Mobile, which allows you to easily attach images to work orders, check customers in and track service jobs from start to finish.

Reporting

Real time reporting to gain powerful insights to guide decision-making and forecasting.

• Location and departmental income statements and balance sheets
• Customizable chart of accounts and configurable reporting periods
• Hundreds of canned reports with detail and drillable data
• Easily export to Excel for further analysis
• Save report settings by user
• Scheduled reports

Equipment Management

Simplify the process of assigning, tracking work orders and outstanding warranty invoices.

• Complete quote to sale functionality
• Easily create new records with templates
• Auto-create payables vouchers
• View transaction history for the entire lifecycle of the unit

Rental

Manage rentals within your DMS for complete visibility and consolidated reporting.

• Save time on reservations by seeing what is available to rent at each location
• Customize search criteria for fleet and unit rental options
• Eliminate whiteboards with rental contract calendar view
• Easily quote, convert to a contract or bill recurring
• Drive revenue by automating miscellaneous charges
• Make better decisions with rental fleet efficiency

Parts

• Save time and money by easily updating pricing from OEMs
• Control margins using pricing groups
• Drive incremental sales through suggested selling
• Analyze parts performance to better manage inventory
• Save time searching for related and equivalent parts

Parts Locator

Find Affordable Parts Near You with the Parts Locator.

• Purchase Parts for Less: Buy old parts at reasonable prices from dealers like you, instead of turning to online shopping sites and other vendors.
• Liquidate Old Stock: Allow other dealers to see your old stock, so they can buy it from you the same way you’d buy it from them.
• Improve Customer Satisfaction: Direct customers to other dealerships in your area when an item of yours is out of stock, to improve your customer relations.
• Streamline Your Search: Look up the parts you need using a variety of search criteria, including parts number, manufacturer, distance and quantity.
• Locate Hard-to-Find Parts: Find parts for brands no longer sold, locate niche parts for other wholegoods, and find parts manufacturers have back ordered.
• Connect with Sellers Faster: View each part’s location on an interactive map and send your inquiries to the dealer immediately, so you can secure emergency items for important clients.

Marketing & Sales

Unlock the Power of Texting to Grow Your Business with TargetCRM

• Two-Way Texting: Reduce voicemails by 80% and put an end to phone tag with two-way texting to customers.
• Deals Pipeline: Manage and view your sales pipeline and sales activities across locations all from one web and mobile app.
• Marketing Broadcasts: Send targeted and segmented promotions via email and text with just a few clicks.
• Customer Surveys: Automatically survey customers for every department and increase online reviews by 500%.

See How it Works:

Click here to learn more about TargetCRM.

Cloud

Cost-effective, secure, and low maintenance option for running ASPEN.

• Alleviates the upfront and ongoing costs (and risks) of purchasing and maintaining your own servers
• Security of Microsoft AZUREplatform
• Daily database backups
• Continuous application updates
• No technical expertise or external IT required

Other Features

• Control Access: Set permissions by role and user
• Internal Communications: Internal messaging with quick links to records
• Payment processing: Fully integrated credit and debit card processing
• Customer Portal: Read-only access to invoices and statements with ability to pay via credit card
• Alternate stocking locations: Manage inventory in service trucks, parts storage
• Multi-currency plug-in: Manage parts receipts, unit receipts, accounts payable vouchers and check runs using a currency other than the business’ native general ledger currency
• Payroll: Integration with Pensoft third party payroll for the U.S.
• Intercompany: Provides visibility of parts and unit inventory for companies with multiple databases owned by common owners.