SALES COUNT PER EMPLOYEE–THE HOLY GRAIL OF HEAD COUNT

Are you at risk for poor customer service, or do you have the best service in town, yet no numbers to show for it?

Ron Slee shares his thoughts on how to achieve balance between customer service and profitability. By running the numbers and analyzing your sales by employee, you can determine whether level your level of customer service is at risk while you are maximizing profit. Similarly, if your sales-per-employee value is low, Slee says you may be providing the best customer service in town, but at the risk of losing profits!

In this article, Ron discusses how to achieve the ideal ratio. While Ron equates to value of this data as “The Holy Grail,” you need not launch a crusade, these figures can be acquired by running sales profit by salesperson reports in your business system!