FAQ: Boost Your Business Technology Grant for Canadian Dealers

Do you own a small or medium-sized business in Canada? The Canada Digital Adoption Program (CDAP) offers two grants that will help you get online and use technology to build your business: The Grow Your Business Online grant gives you up to $2,400 to set up e-commerce and grow your sales online. The Boost Your… Read more »

Download: Monthly Checklist for Dealership Sales Managers

Click the button here to download the guide: Note: If your browser opens the file in a new window, you can right-click on the PDF file and select “Save as” to save it in your documents. Download this customizable checklist to help keep track of all your monthly duties.

Download: Monthly Checklist for Dealership Parts Managers

Click the button here to download the guide: Note: If your browser opens the file in a new window, you can right-click on the PDF file and select “Save as” to save it in your documents. Download this customizable checklist to help keep track of all your monthly duties.

Download: Monthly Checklist for Dealership Service Managers

Dealership service departments are busier than ever. To help you stay on top of your daily and monthly responsibilities managing a service team, we’ve put together a checklist based on our experience working with hundreds of dealership Service Managers. This checklist is totally customizable, so you can add your own to-dos. Download the checklist and… Read more »

Download: Monthly Checklist for Owners and GMs

Click the button here to download the guide: Note: If your browser opens the file in a new window, you can right-click on the PDF file and select “Save as” to save it in your documents. Download this customizable checklist to help keep track of all your monthly duties.

Support Issue of the Month: Using the Service Clock in Aspen

Did you know we have a stand-alone service clock feature? Many dealers use the Clock screen in Aspen that requires multiple steps to access: Log into the Aspen console Navigate to the sales menu Navigate to the clock option Then they can finally select a work order to clock on or off. Many of these… Read more »

ASPEN Winter 2021 Release Webinar

Interested in learning more about the ASPEN Winter Release? Watch our webinar below to learn more about what’s new in ASPEN 10.0. In this webinar, you will get an insider look at: Location-based Parts Selection: View and select part location data in Parts Selection and leverage selection screen functionality to do “no sale”, availability, assigned… Read more »

2019 ASPEN User Conference — Postponed

Due to the timing of the CNH Dealer meeting in December we have decided to postpone the 2019 User Conference to 2020. Stay tuned for an update on the new dates.  

OEM Price Files Available May 2017

Price Files can help make your parts department run more efficiently and increase your margins!   During the month of May 2017, Charter Software received and converted several price files for use with our software. For more information on price file updates, please visit our OEM Price File Page. The following is a list of updated price files now… Read more »