A Successful Dealer Management System Implementation makes all the difference in the world in helping your business flourish. The majority of our customers would agree…but the million-dollar question is, “What are the key differentiators that impact an implementation?”
We have discussed the importance of having a clean CRM, but how do you go about CRM cleaning? Database cleaning is sort of like cleaning your garage. It’s a task that no one wants to do and usually only does it when things are a horrible mess. As we know, in the case of your CRM,… Read more »
Most businesses today have some sort of CRM (Customer Relationship Management) system, yet a whopping 30% of businesses have no plan in place to update or clean CRM records (source). Research shows that a thriving business can generate up to 70% more revenue with clean data. Whether your customer data is stored in an excel sheet or you… Read more »
According to a report published by Transparency Market Research, the next decade is incredibly promising for telematics. From reaching new markets all over the world to leading the way in safety for high-risk industries, these technology trends in telematics are proving revolutionary in every new application.
Tracking and deciphering ROI is a common challenge for most businesses. This is mostly because ROI depends on each individual businesses’ goals, resources, products, and services. With that in mind, we’ve created a simple process for deciphering how to track ROI with a dealer management system software in a way that’s unique to your business… Read more »
The new Microsoft update is a lot more time-sensitive and critical for your business than you may think. Even if your dealer management system software seems to be working well now, neglecting this latest upgrade could have dire consequences for your programs in the future. Here’s why that is and what you stand to gain… Read more »
At GIE Expo this year, I was on a panel facilitated by Sara Hey from Bob Clements International, with two other business systems in a session called “Looking to the Future – Business Management Software Panel.” While talking with two competitors on the panel, it became clear that we all have the same issue –… Read more »
Sales managers have to consider two main questions when making any decision for their business. The first is how can they save time. How can sales managers find new ways to innovate the process by which they reach, communicate with, and build lifeblood relationships with customers with their dealer CRM software?
One of the biggest mistakes most businesses make is neglecting to use the data that a dealer management solution can have readily available to them. It’s such a large issue that research companies report 74% of marketers and business owners have no idea how their efforts are impacting their sales. Having that data can help… Read more »
Having the right dealer management tools in place can help you stay competitive in this ever-changing market. When dealing with new regulations that highly impact business operations (such as lease terms, maintenance provisions, and the frequency of required audits), acquiring or improving your business management system becomes paramount to success. Dealerships should use these tools… Read more »