How to Master Parts Inventory Stocking

Properly managing parts inventory is an important concern for aftermarket since this critical task can often mean the difference between profit or loss.

Is Your Service Department in the Right Hands – Part 2

Second of a two-part series. Read part one here. In the first part of this series, we talked about the qualities your service manager should have in order to be trusted with managing the highest potential profit margin in your dealership. Now we’ll review their objectives and responsibilities. See if the following list of responsibilities and… Read more »

Are Your Parts in the Right Hands? – Part 2

Second of a two-part series on determining if you have the right parts manager in your dealership. Last week we talked about what qualities your parts manager should have in order to be trusted with the massive investment in parts inventory.  Now we’ll review their objectives and responsibilities.

Is Your Service Department in the Right Hands?

First of a two-part series on how to determine if you have the right service manager in your dealership. SHOULD YOU TRUST JUST ANYONE WITH MANAGING THE HIGHEST POTENTIAL PROFIT MARGIN IN YOUR DEALERSHIP?

Never Stop Learning About Your Business Management System

At GIE Expo this year, I was on a panel facilitated by Sara Hey from Bob Clements International, with two other business systems in a session called “Looking to the Future – Business Management Software Panel.”  While talking with two competitors on the panel, it became clear that we all have the same issue –… Read more »

Important Industry Trend to Watch

According to a recently published global survey, machine learning (like autonomous driving) and telematics will more than likely overtake the industry as a leader of innovation in years to come. 81% of respondents are already using (or plan to use) these technologies. Are you one of them? Here’s what you need to know.

Are Your Online Communications Secure?

Most of us make use of the internet dozens of times a day.  Whether we’re checking a bank balance, shopping for an item, looking for directions, or just trying to find a movie to catch that evening, the internet is everywhere in our lives.  As the internet has grown to cover most facets of our… Read more »