3 Tips for Strengthening Customer Relationships

According to a recent study published by the Temkin Group, even a moderate improvement in customer experience would impact the revenue of a typical $1 billion company an average of $775 million over three years. With numbers like that, it’s no wonder companies of all sizes are reconsidering how they can create more efficient workflows… Read more »

5 Trends in Telematics That May Change How You Use Your DMS Software

According to a report published by Transparency Market Research, the next decade is incredibly promising for telematics. From reaching new markets all over the world to leading the way in safety for high-risk industries, these technology trends in telematics are proving revolutionary in every new application.

How to Track and Optimize ROI with Dealer Management System Software

Tracking and deciphering ROI is a common challenge for most businesses. This is mostly because ROI depends on each individual businesses’ goals, resources, products, and services. With that in mind, we’ve created a simple process for deciphering how to track ROI with a dealer management system software in a way that’s unique to your business… Read more »

5 Tips for Immediate Success After an Acquisition

Mergers, acquisitions, and an additional location. All of these factors come together to form a potentially chaotic situation. Although well intentioned, many business owners let profits slip through the cracks during this tumultuous time.

To Update, or Not to Update, Your Dealer Management System

The new Microsoft update is a lot more time-sensitive and critical for your business than you may think. Even if your dealer management system software seems to be working well now, neglecting this latest upgrade could have dire consequences for your programs in the future. Here’s why that is and what you stand to gain… Read more »

3 Agriculture Dealership Tips to Increase Performance – Part Three

Bob Clements spoke at the Joint Annual Meeting in Charleston a few weeks ago. He talked about the three keys to a high performing dealership/distributorship: well-defined processes, a plan for growth, and high capacity employees. In my last two articles, I discussed how using technology in well-defined processes and a risk-attentive growth plan has a positive impact on your business. Let’s talk… Read more »

3 Agriculture Dealership Tips to Increase Performance – Part Two

Bob Clements spoke at the Joint South Equipment Dealers Association Annual Meeting in Charleston a few weeks ago. He talked about the three dealership tips and best practices: set up well-defined processes, outline a plan for growth, and promote high capacity employees. In my last article, I discussed well-defined processes and how technology is involved… Read more »

3 Agriculture Dealership Tips to Increase Performance – Part One

First of a three-part series: A few weeks ago, I attended the Joint South Annual Meeting in Charleston.  There were several great speakers, but the afternoon with Bob Clements talking about “Bulletproofing Your Business” was of great interest to me.  Bob talked about the three dealership tips: well-defined processes in service, parts and sales; a plan for growth;… Read more »

Using Farming Pain Points Can Grow Your Business

Precision farming dealers have a lot more to offer their customers than they might realize. Farmers are enthusiastic about adopting this new technology, but they’re encountering new challenges and roadblocks. Now that they have access to data and analytics they’ve never seen before, they’re wondering what exactly they should do with it all.

10 Ways Dealership Data Management Software Can Improve Your Company

Planning should be based on facts, not guesswork. Knowing how to properly take stock of important data can unlock future opportunities, establish clear goals, and help make decisions. We’ve put together this list of 10 ways dealership data management software can help you evaluate the assets, people, and data that make up your company and,… Read more »