Not every sales transaction can be award-winning, but there are ways to make the most out of this critical in-person interaction with your guests. In addition to executing top-notch customer service practices, your counter team can increase the total sales volume and profit with the right tools and little flexibility.
There was a lot to learn from the 2019 Precision Farming Dealer Summit. Attending as a representative of Charter (one of the title sponsors of the event), I was able to absorb some of the Summit’s greatest discoveries, conversations, and realizations. Here are some of the main insights that Ag dealerships can take away from… Read more »
“While it’s clear that North American farm equipment dealers have work to do to shore up profits, much of which needs to focus on the expense side, they have improved some areas of their operation. The most noticeable is the reduction in whole goods inventories.” – Farm-Equipment.com One of the most concerning results of a recent… Read more »
Mobile is one of the biggest changes to the equipment dealers industry to date. From increasing management productivity to improving employee and customer satisfaction, mobile has become a simple fix for some of the industry’s most pertinent issues. Are you using this technology to its fullest potential?
Security in technology is a topic that makes the news on a regular basis. Whether it’s a large-scale data breach or a smaller case of identity theft, security is a common topic in our world today. Here are a few easy steps you can take to prevent others from accessing your information.
The coming year is predicted to be a successful one for businesses in the agriculture equipment industry. Capitalize on this forward momentum by keeping up to date on the latest news, tools, and best practices. Here are some actionable tips and advice on how to get the most out of 2019. Study Agriculture Equipment Industry Trends A recent… Read more »
We all make New Year resolutions in our personal lives, do leaders need to make resolutions for their professional life? Being a leader should not necessarily entail resolutions, but rather establishing goals. Resolutions are typically lists loaded with specifics that quickly fall off the radar. This year, consider creating plans filled with concepts that will… Read more »
Garry Bartecki, financial advisor to the equipment industry and founder of Dealer-Rental Success LLC, shared with dealers his go-to assessment checklist of assets, people and data to take the guesswork out of planning for the coming year. By keeping regular track of all the items on the list using ASPEN, running these reports will be… Read more »
Properly managing parts inventory is an important concern for aftermarket since this critical task can often mean the difference between profit or loss.
Second of a two-part series. Read part one here. In the first part of this series, we talked about the qualities your service manager should have in order to be trusted with managing the highest potential profit margin in your dealership. Now we’ll review their objectives and responsibilities. See if the following list of responsibilities and… Read more »